What if USB-C is not working on Windows 10?Windows 10 does not recognize the device. The error can be caused by hardware issues. This may work like a charm on solving the problem. Try the device on a different USB port. This will figure out if problem is caused by a broken port. Connect the device to another PC. This will figure out if the external device has a problem. After finishing the uninstallation, restart your PC then Windows will reinstall the device automatically. Select Let me pick from a list of device drivers on my computer. Then Windows will update the driver software for the device. Repeat the steps above to update driver software for every Generic USB Hub until the problem is resolved. Didn't find what you were looking for? Ask the community. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Showing results for. Search instead for. Did you mean:. This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board. All forum topics Previous Topic Next Topic. New member. Message 1 of 4. HP Recommended. Operating System: Microsoft Windows 10 bit. Tags 4. Tags: Archived. Level 3. Message 2 of 4.
HDMI and USB-C ports are not working
However, these days, there are more things you can achieve with the new USB-C type of connection. With this option, users can charge their computer. However, we are aware that a good percentage of users are having troubles with their USB-C connection. In most cases, the problems are caused by problems with the hardware or software. After all. You will get notifications which you can use to determine how to resolve the problem. It is worth noting that this was designed, certified, and released as an industry-standard connector by the members of the organization. This is also the reason why many computer manufacturers readily accepted USB-C technology. However, the former has a distinct oval shape. Moreover, it is a little bit thicker to accommodate its best feature—like MagSafe and Lightning, the USB-C connector does not have an up or down orientation. Another key thing to remember is that the cables have the same connectors on both ends. This means that you would not have a hard time figuring out which end goes where. Theoretically, at 10Gbps, USB 3. However, the ports for USB 3. Generally, it has become more common to see USB 3. Some of the notifications you might encounter when the USB-C connection is not working include the following:. Every notification has its solution. If you see this notification while trying to use a USB-C connection type, there must be something wrong with the device or the drivers on your computer. You can run the troubleshooter for hardware and devices, or you can update your drivers to resolve the problem. The app contains no malware and is designed specifically for the problem described in this article. Just download and run it on your PC. Microsoft confirms Auslogics' high expertise in developing quality software that meets the growing demands of PC users. The tool will start to identify issues with your hardware and devices, attempting to repair them. It is possible that the device drivers in your computer are corrupted, damaged, or outdated. You can update them to give your unit a fresh set of drivers. It is worth noting that manually updating your drivers can be time-consuming and risky. If you download and install the wrong drivers, you might cause more problems to your computer. Auslogics Driver Updater diagnoses driver issues and lets you update old drivers all at once or one at a time to get your PC running smoother. It is important to know the error code to address problems with your device appropriately. To acquire the error code, simply follow the steps below:. Here are some of them:. You can fix this problem by using the charger and cable that came with your device. These peripherals are designed according to industry standards. So, they have the right power capacity to speed up charging. On the other hand, you can also check if your charger is properly connected to the USB-C port on your device or computer. If the port is dusty or dirty, you can use compressed air to clean it. There are many reasons why you see this error notification.
Fix USB-C problems
Unfortunately, some combinations of hardware and software may cause problems. And if you want to change whether you see notifications about USB issues, here's how:. Your USB device ran into a problem. Follow these steps to try to fix it. To speed up charging, use the charger and cable that came with your device. To charge faster, your PC or phonecharger, and cable must all support the industry standards. Your charger and cable must also support the power levels your PC or phone requires for the faster charging. Make sure the device you're connecting to is supported and that you're using the right cable. There's no setting to turn on—your device automatically uses the appropriate mode if it's supported. The Alternate Mode feature must be supported on the PC or phone's hardware and software, and the connected device or dongle. You might also need a specific USB-C cable. Try using a different cable. Here are the display Alternate Modes that your cable may support:. The DisplayPort Alternate Mode lets you project video and play audio on an external display that supports DisplayPort. The USB device might have limited functionality when connected to this port. There are two types of USB-C audio adapters: analog and digital. USB-C digital audio adapters are often more expensive than analog audio adapters. Skip to main content. Select Product Version. All Products. USB-C overview. You might be able to fix your USB device. Show all. To find the error code on a Windows 10 PC. To find the error code on a Windows 10 phone. Slow USB charger connected. Try these solutions Possible causes Use the charger and cable included with your PC or phone.
I connected that to my USB-C port. Then connected my monitor to the box using an HDMI cable. The monitor is an HP Pavilion 27xw. This is a x monitor and I've switched my laptop to x When I turn on the monitor it scans the HDMI port for some time and says "no signal" and then turns off. On the other end, pressing the monitor detect button on the laptop says it can't find any additional monitors. I even tried connecting the j5create adapter to external power which is possible but not required. If so, what monitor have you used with this laptop that you know works? I really don't want to return this laptop. But, if I can't get it working with an external monitor it is pretty much useless to me. I also purchased an LG 4K 27" monitor. Everything's working now. I made the salesperson in the computer store show me that the items worked with my laptop before I purchased them. Go to Solution. Connecting video devices using an HDMI cable. To see the computer screen image on a high-definition TV or monitor. Connect the other end of the cable to the high-definition TV or monitor. Press f4 to alternate the computer screen image between 4 display states:. PC screen only: View the screen image on the computer only. Duplicate: View the screen image simultaneously on both the computer and the external device. Extend: View the screen image extended across both the computer and the external device. Second screen only: View the screen image on the external device only. Each time you press f4, the display state changes. NOTE: there are 7 ports on the right side of your computer. I have read that this has been a widespread issue. Is there any solution? Go to Solution. View solution in original post. Can you share a link to the model of adapter purchased, and also what model Dell this is on? And the adapter I have bought is the following: www. That is not something that the host PC would have any control over or even be aware of. Consequently, if VGA is working fine, that indicates that the system is providing a display output signal to the adapter, so if HDMI is the only problem, that suggests a problem with the adapter. I suppose it could be a compatibility issue between that specific adapter and that specific PC, but I doubt it. So, you don't think it is a problem of the laptop, rather it is of the adapter. And also, that it is unlikely to be a compatibility issue. This means that I just have to return the adapter and try another one. Sorry for the slow reply and missing this, it looks like sparkdls and jphughan covered it though. Let us know if the adapters suggested work for you. In theory I was looking for something cheaper than the dell solution. Can you recommend anything? You want cheap, you get cheap and it may not work. Browse Community. Turn on suggestions. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Showing results for. Search instead for. Did you mean:. All forum topics Previous Topic Next Topic. Accepted Solutions. I'm using this particular adapter on my and it works fine: www. If you want both in one adapter: www. Dell-BradL Moderator. Best regards, Brad. Mine is XPS 13 Thank you for your help. Any recommendation? Hi brezen, Sorry for the slow reply and missing this, it looks like sparkdls and jphughan covered it though. Guys- Thanks so much for the help! Dell Support Resources.